Returns & Exchanges

At Bison Coolers, we stand behind the rugged quality of our apparel and gear. If your purchase doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

3

Print and Attach Label

Download your prepaid shipping label from the portal, secure it to the outside of your box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a refund to your original payment method or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing